International Patients Guide International Patients Guide

The Mount Elizabeth Patient Assistance Centre (MPAC) was set up to provide a one-stop service for local and international patients looking for specialists' expertise, personalised patient care and modern technology at Mount Elizabeth Hospitals.

Our dedicated and experienced MPAC staff are professionally trained to provide genuine care and comfort, and to attend to the special needs of patients before, during, and, if necessary, after their visit. They are also able to provide advice on the estimated cost of treatments and procedures at our hospitals.

For international patients with COVID-19-related queries, please read our FAQ.

Mount Elizabeth Orchard 24-hour Appointment & Medical Enquiry: (65) 6250 0000

Mount Elizabeth Novena 24-hour Appointment & Medical Enquiry: (65) 6898 6898

Make an Enquiry

Some of the services we offer include:

Visa Application and Extension

Visa Application

You will be required to obtain a valid visa before you visit Singapore. For more details on the list of countries that require a visa, please visit the Immigration & Checkpoint Authority (ICA) website.

Short-term Visit Pass Extension

The Mount Elizabeth Patient Assistance Centre (MPAC) will assist you in extending your short-term visit pass if your treatment takes longer than had been anticipated.

We will require the passports of the patient and accompanying visitors in addition to the following:

  • Application form for a visit pass ( Form )
  • Application for extension of stay on medical grounds ( Forms )
  • Doctor's letter

Please submit the completed documents to us in person at least one week before the expiration date stated on your visit pass.

The visit pass extension is subject to ICA approval and administrative charges from ICA may apply.

Make an Enquiry