International Patients Guide International Patients Guide

The Mount Elizabeth Patient Assistance Centre (MPAC) was set up to provide a one-stop service for local and international patients looking for specialists' expertise, personalised patient care and modern technology at Mount Elizabeth Hospitals.

Our dedicated and experienced MPAC staff are professionally trained to provide genuine care and comfort, and to attend to the special needs of patients before, during, and, if necessary, after their visit. They are also able to provide advice on the estimated cost of treatments and procedures at our hospitals.

For international patients with COVID-19-related queries, please read our FAQ.

Mount Elizabeth Orchard 24-hour Appointment & Medical Enquiry: (65) 6250 0000

Mount Elizabeth Novena 24-hour Appointment & Medical Enquiry: (65) 6898 6898

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Some of the services we offer include:

Transport Arrangements

As a visitor to Singapore, you may not be familiar with how to get around. MPAC staff will be happy to make your transport arrangements for you to ensure you get to all your appointments on time.

Flight Arrangements & Extensions

Should your treatment take longer than expected, we will assist you in altering your flight arrangements and extending your visa, if required.

Airport Transfer Services by Ambulance/Limousine

Upon request, MPAC staff can arrange for transport from the airport to the hospital or your hotel via ambulance or limousine.

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