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International Patients Guide International Patients Guide

The Mount Elizabeth Patient Assistance Centre (MPAC) was set up to provide a one-stop service for local and international patients looking for specialists' expertise, personalised patient care and modern technology at Mount Elizabeth Hospitals.

Our dedicated and experienced MPAC staff are professionally trained to provide genuine care and comfort, and to attend to the special needs of patients before, during, and, if necessary, after their visit. They are also able to provide advice on the estimated cost of treatments and procedures at our hospitals.

For international patients with COVID-19-related queries, please read our FAQ.

Mount Elizabeth Orchard 24-hour Appointment & Medical Enquiry: (65) 6250 0000

Mount Elizabeth Novena 24-hour Appointment & Medical Enquiry: (65) 6898 6898

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Some of the services we offer include:

Special Arrangements

We also offer a range of non-medical services to make your stay in Singapore a pleasant one.

Language Interpretation Assistance

MPAC staff can arrange for interpreters and translation services for several languages to ensure communication barriers are eliminated.

Special Food & Beverage / Religious Arrangements

If you are on a special diet or would like a spiritual care provider of your religion, do inform us and we can make the necessary arrangements.

Local Sightseeing Tours

If you are up to some sightseeing while you are in Singapore, consider taking the time to explore what the city has to offer. MPAC staff will be glad to arrange local sightseeing tours and suggest places of interest to visit during your stay.

Make an Enquiry