International Patients Guide International Patients Guide

The Mount Elizabeth Patient Assistance Centre (MPAC) was set up to provide a one-stop service for local and international patients looking for specialists' expertise, personalised patient care and modern technology at Mount Elizabeth Hospitals.

Our dedicated and experienced MPAC staff are professionally trained to provide genuine care and comfort, and to attend to the special needs of patients before, during, and, if necessary, after their visit. They are also able to provide advice on the estimated cost of treatments and procedures at our hospitals.

For international patients with COVID-19-related queries, please read our FAQ.

Mount Elizabeth Orchard 24-hour Appointment & Medical Enquiry: (65) 6250 0000

Mount Elizabeth Novena 24-hour Appointment & Medical Enquiry: (65) 6898 6898

Make an Enquiry

Some of the services we offer include:

Medical Arrangements

Medical Arrangements

Mount Elizabeth offers a wide range of specialist medical services, both outpatient and inpatient. In accordance with your medical condition needs, we will recommend and schedule medical appointments for you with the appropriate specialists and make all the necessary arrangements for your visit.

Doctor Referrals & Appointments

Whether you have a preferred primary care physician or need special care for a specific medical problem, we’re here to help.

make an enquiry

Air Evacuation & Repatriation (Worldwide)

Parkway ambulance service provides medical evacuation and repatriation services to critically ill patients. Our medical escorts will accompany the patient on the flight to Singapore, monitoring the patient's condition and providing constant care until arrival at Mount Elizabeth.

Refer to the ambulance and special transport section for more information.

Evacuation hotline: (65) 9820 6833